We strive to custom tailor integrated product and service solutions with a high regard for creativity, ethical conduct, the environment and the business community at large.
- Our unique approach provides customer access to custom solutions utilizing our:
a.) Broad range of Armadillo Brand cleaning products, equipment and maintenance supplies
b.) Turnkey maintenance services to fulfill any combination of janitorial needs
c.) Web-based service management and product ordering systems
d.) Dedicated customer service and support team
- A broad sense of creativity drives advancement and improvement through constant productive originality. We continually endeavor to develop our business, moving forward to better serve the customer and all of our stakeholders.
- We believe in doing the right thing in all of our business affairs regardless of consequence; we hold the highest level of integrity as absolutely paramount.
- Our environmentally responsible maintenance solutions include our ECO-Friendly line of cleaning products, six of which are Green Seal approved. All of our products are fully legally compliant, and we fully encourage creativity and innovation in our chemistry department’s development of new environmentally friendly cleaning solutions.
- We are a relationships based company and strive to forge genuine, enduring and mutually beneficial partnerships - benefiting customers and other Armadillo stakeholders alike.
Customized System Integration
We find out what you need and want then we set up a customized system integration package to get the job done. Whether you want a turnkey solution that provides the workers, the equipment and Armadillo Brand cleaning products, or employee training, we make it happen.
Smith Chemical and Wax has initiated a business philosophy of “system integration” in order to develop solutions that satisfy the unique requirements of each retail or national account client.
Facets of this proven approach are:
- interview the customer and conduct research to develop an outline of all aspects of prioritized needs, prospective program elements, changes to existing processes, and budgetary requirements
- develop appropriate procedures and processes for:
- contracted wet work (strips, scrubs, and special services)
- daily floor care by either employees, contractors or a combination of both
- administrate and troubleshoot services
- sourcing and procurement of floor maintenance equipment for purchase or lease by the customer or contractors
- implementation and management of an equipment maintenance program
- recommendation and selection of floor chemicals and supplies for a coordinated floor care system
- website based ordering and management reporting
- continued refinement of the comprehensive program for cost optimization
- assistance and management of any other elements requested