ServiceChannel was designed to meet the demands of today’s facility management programs. ServiceChannel’s technology platform is running the facility management programs at some of the country's best-known retailers. Our Sarbanes-Oxley compliant processes have enabled our clients to meet the demands of stricter corporate governance and internal control. When you couple this with ServiceChannel's work order tracking, work history reporting and automatic invoicing functionality, we think we have the best facility management application on the market, and one that delivers an exceptional ROI.
Customer/ServiceChannel Preventative Maintenance Program -Process Flow
1. Contractor submits PM Schedule to Armadillo Service
2. PM Schedule uploaded to ServiceChannel
3. Contractor notified that Work Orders are available on ServiceChannel
4/5. Armadillo Service prints and mails work orders to each Contractor
6. Contractor performs scheduled PM at store
7. Data updated as needed
8. Floor Service Report Form faxed. Data is updated on ServiceChannel
9. Invoices automatically created on ServiceChannel